Implementation Consultant

at  Civica

Are you passionate about delivering innovative technology solutions that make a real impact in the community? As a Product Consultant at Civica, you’ll play a pivotal role in helping our customers transform their asset management systems, working closely with clients across multiple projects to implement our Cx Asset Management and Keystone products.
In this role, you’ll be the trusted expert guiding customers through the implementation process, from initial configuration to post-live support. You’ll gain deep knowledge of Civica’s full Housing solutions, becoming a key player in ensuring that each implementation is successful, delivered on time, and meets the unique needs of our customers.

YOU WILL BE AN EXPERIENCED PRODUCT CONSULTANT WHO POSSES THE FOLLOWING SKILLS:

• Positive, proactive, solution focused and self-motivated individual.
• Strong interpersonal skill, working equally well as part of a team or alone with minimal supervision.
• Excellent communication skills both written and verbal.
• Ability to deliver messages clearly and concisely in line with the recipient’s viewpoint, be that technical, managerial, or strategic.
• Proven experience in a consultancy role.
• Good understanding of asset management and in particular compliance, asset management, planned works and asbestos requirements, legislation, or framework.
• Good understanding and or experience of repairs framework and practices within the housing industry.
• Ability to present to audiences and lead customer meetings such as design, requirements gathering or build workshops.
• Experience in demonstrating software products.
• Basic knowledge of databases and SQL.
• Flexible, with good time management skills; willing to work away from home and work anti-social hours when required.
• Full UK Driving license.

Please refer the Job description for details