Senior Implementation Consultant Germany

Location: Germany | Hybrid | Travel to customer sites across Germany

At ECI Software Solutions, we build ERP software for companies that keep the economy moving.

Our customers are primarily manufacturing and industrial businesses that rely on efficient planning, production, logistics and operational processes. Our software helps them streamline operations, improve visibility and continue growing.

ECI is an international software organisation with offices across Europe and the United States. While we are a large organisation, we maintain an entrepreneurial culture where ownership, collaboration and growth are highly valued. We have also been recognised by Great Place to Work for five consecutive years.

Germany is an important growth market for us. You won’t be stepping into a fully established structure. We’re looking for someone who enjoys building, improving and creating long-term impact.

Your role

As a Senior Implementation Consultant, you will guide customers through successful ERP implementations. You understand industrial and manufacturing business processes and know how to translate operational needs into practical ERP solutions. You will manage implementation projects from start to finish and work closely with customers throughout the full implementation lifecycle.

The manufacturing expertise we are looking for within ERP software must be closely aligned with concepts such as CTO (Configure-to-Order), ETO (Engineer-to-Order), MES, shopfloor operations, and CAD/CAM integrations. It is essential that someone not only understands these domains, but also truly comprehends how the customer operates in practice and is able to translate (or map) those processes onto the relevant standards within the ERP environment. This ensures they can act as the right discussion partner, both functionally and strategically, for our customers

During your first 1 to 3 months, you will work alongside Dutch colleagues and customers to learn our systems, implementation methodology and product environment.

Responsibilities

• Lead ERP implementation projects for new customers

• Analyse manufacturing and operational business processes

• Lead customer workshops and gather requirements

• Configure ERP solutions

• Support testing, validation and data migration

• Guide customers through go live phases

• Train end users and customer teams

• Work closely with teams in Germany and the Netherlands

• • Help expand our presence in the German market