Implementation Consultant II at HyTek

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Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

WMS Software, WCS Software, TMS Software, Supply Chain Management, Logistics, Data Collection Software, RF Software, Software Implementation, Requirements Gathering, Microsoft Office Suite, SmartSuite, DevOps, Communication Skills, Client Expectation Management, Process Improvement

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Essential Duties and Responsibilities: * Act as the Subject Matter expert on the IntraOne WMS, WCS and TMS applications across multiple clients. * Train IntraOne Consultants in the Best Practice use of the INTRAONE WMS and TMS. * Analyze and find solutions for escalated Decisions, Risks, Issues and Change Requests during the day-to-day interactions with the client and project team. * Manage Client Expectations to increase perception of competence, skill, and customer focus of the IntraOne Project Team. * Manage Client Expectations to increase perception of value in the IntraOne Applications to their business and profitability. * Ensure Project Teams follow the INTRAONE Professional Services Implementation methodology to meet and exceed expectations of clients concerning functionality, timeline and budget. * Provide suggested improvement to the IntraOne Professional Services Implementation methodologies to improve impact on IntraOne profitability. * Matrix reporting to the Hy-Tek Project Manager for client specific activities and IntraOne VP of Professional Service for training and development. * Excellent requirements gathering skills to gather and interpret all necessary information including technical requirements for implementations. * Identify improvements for internal communications within teams to drive a consistent, high-quality experience for our customers throughout the implementation process. Knowledge, Skills and Abilities Preferred: * Bachelor’s degree in supply chain management / Logistics preferred. * At least 2 years’ experience with WMS software and/or data collection/RF software is required. * Previous Software Implementation experience with similar applications. * Proficient in Microsoft Office suite, SmartSuite and DevOps. * Keen attention to detail with strong follow through skills. * Disciplined, self-starter with the ability to multi-task and to work autonomously. * Excellent written and verbal communication skills with the ability to relay information in a timely manner, especially requirements gathering. Working Conditions: * Travel up to 70% of the time. * Some weekend/night work required as needed. * Standing and walking for long periods of time. * Occasional climbing on steps, scaffolding and/or mezzanines. * Sitting in and/or driving a vehicle for a long period of time. * Working with computers for a long period of time. * Working in office, warehouse, and manufacturing facilities. * Possible exposure to noise levels exceeding recommended DBA levels. ***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodation. ***

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Responsibilities

The consultant will act as the Subject Matter Expert for IntraOne WMS, WCS, and TMS applications across multiple clients, training others in best practices and managing client expectations regarding value and competence. They must also ensure project teams adhere to the professional services implementation methodology while suggesting improvements to internal processes for profitability.