Implementation Consultant

at  Multiview Corporation

Implementation Consultant, Financial Software (Remote within North America)
Reporting to the Implementation Manager of Professional Services, the primary responsibility of an Implementation Consultant is to nurture strong business-to-business client relationships, throughout the assigned project, leading to the successful software implementation of Multiview Financial Software, based on the client’s contract specifications.

KNOWLEDGE, EXPERIENCE AND SKILLS REQUIREMENTS:

• University Degree or College Diploma with a major in Accounting or relevant experience
• 2-4 yrs. Experience as implementation consultant – preferably in the Financials/Enterprise Software space
• Excellent knowledge and experience of accounting and finance
• Strong organization, planning, prioritization, and time management skills
• Strong aptitude for technology – prior experience in the Financials/ Enterprise Software space preferred
• Passion for client success
• Excellent training, communication (verbal and written), presentation, and interpersonal skills in a client facing role
• Excellent problem-solving, analytical and numerical skills with keen attention to detail
• Demonstrated ability to maintain effective relationships with all departments and employees in a team-oriented environment
• Very strong organization, planning, prioritization, and time management skills with a great sense of urgency and strong results orientation
• Self-starter with experience in client-facing situations.
• Ability to work both collaboratively in a team environment and independently with little supervision
• Representing Multiview’s values and advancing the reputation of the company and its clients.
• Experience using data and analytics to measure the impact of work and processes

PREFERRED:

• 3+ years of Multiview Financial product or Enterprise software implementation experience is considered an asset
• 2+ years of Project Management experience in a Software company is considered an asset
• United States Healthcare experience is considered an asset
• Materials Management experience is considered an asset
  Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is close to what we are looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encouraging everyone to apply.

ABOUT US:

Multiview builds powerful, easy-to-use financial applications for clients across North America. As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End™
We are extremely proud of the company we have built. Bringing together professionals with diverse backgrounds, talents, and expertise is vital to making our company stronger. Our people-first culture is our biggest advantage, and we are excited to share that commitment with you!

• Work with new clients to assist them with the transitioning from a legacy financial system to Multiview Financial Software
• Work collaboratively with Multiview’s Implementation team, processes and methodologies in the development, management, and execution of client project plans
• Perform strategic reviews with clients to understand their needs in terms of their financial reporting, internal processes, and finance software needs
• Prepare project plans and work with new clients to define projects items and milestones
• Work with existing clients on implementing new modules, new interfaces, or custom work
• Manage a portfolio of client accounts from project initiation to close; prepare project plans and work with new clients to define projects items and milestones
• Support new clients in their go-live process, facilitate technical discussions, whiteboarding for project integrations and technical solutions
• Record and manage project deliverables, risks, and actions
• Provide regular implementation status reports to key stakeholders, highlighting critical issues and the overall status of the assigned project; investigating and making recommendations on issues that challenge scope boundaries
• Maintain a detail-oriented view on client project plans, while exercising good interpersonal and organizational skills to develop strong client relationships
• Prioritizing work and managing multiple tasks simultaneously while adhering to deadlines; Track time to capture revenue adequately
• Proactively communicate with clients and internal staff to manage enhancement requirements and escalations; support clients through all phases of the implementation as required
• Deal with confidential data and adhere to applicable data protection acts