Implementation Consultant at RouteGenie

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

0.0

Posted On

11 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Implementation, Account Management, Technical Aptitude, Written Communication, Verbal Communication, Problem Solving, Critical Thinking, Organizational Skills, Google Workspace Suite, SaaS, Project Management, CRM Systems, Salesforce, HubSpot

Industry

Software Development

Description

What We’re Looking For Required Qualifications Bachelor's degree or equivalent practical experience 2-4 years of experience in customer-facing roles (customer implementation, account management, training, support, or similar) Strong technical aptitude with ability to quickly learn new software platforms Excellent written and verbal communication skills with ability to explain technical concepts to non-technical audiences Demonstrated problem-solving skills and ability to think critically under pressure Exceptional organizational skills with ability to manage multiple customer implementations simultaneously Proficiency with Google Workspace Suite Preferred Qualifications Experience with SaaS products or enterprise software, healthcare SaaS a plus Background in customer implementation, project management, or training Familiarity with CRM systems (Salesforce, HubSpot) or project management tools Experience working directly with customers and managing your own schedule of calls Why You’ll Love Working Here Customer‑First Approach: From initial implementation through long‑term support, our team builds solutions to support our customers for the long term. Proven Results, Fast Innovation: Our platform empowers customers to complete more trips with the same fleet, cut down on no-shows, and improve billing accuracy. We are continuously innovating and investing in our platform so our customers can improve their operations. Culture of Collaboration & Improvement: You’ll work alongside a team of passionate problem-solvers who share knowledge freely, celebrate wins together, and push each other to do their best work. Room to Grow: At RouteGenie, you’ll have opportunities to expand your skills, take on new challenges, and innovate in a fast-moving environment where your contributions truly matter. Benefits & Perks We know great work starts with a supportive environment. Here’s what we offer: Competitive pay with an annual bonus opportunity Health, dental, and vision insurance Paid time off, holidays, and flexible core business hours 401(k) retirement plan with company contribution Company paid parking in a covered parking garage Professional development opportunities, including training and conferences A collaborative, mission-driven culture where your impact is seen and valued Ready to Join Us? At RouteGenie, your efforts will directly support our mission to connect people and care by powering the technology that moves them. If you’re ready to bring your skills to a collaborative, fast-moving team, we’d love to hear from you—apply today!

Responsibilities

The Implementation Consultant is responsible for managing multiple customer software implementations from initial setup through long-term support. They will explain technical concepts to non-technical audiences to help customers improve their operations and billing accuracy.