STAKEHOLDER ENGAGEMENT & REQUIREMENTS MANAGEMENT

• Act as the primary liaison between government business stakeholders, technical teams, and implementation partners.
• Facilitate workshops, interviews, and discovery sessions to gather, validate, and document business requirements related to permitting, licensing, inspections, and community development.
• Translate regulatory and policy-driven needs into functional requirements and user stories.

EDUCATION & CERTIFICATION

• Bachelor’s degree in Business Administration, Information Systems, or related field (or equivalent experience).
• Salesforce certifications preferred (e.g., Salesforce Administrator, Business Analyst, Public Sector Solutions, or Service Cloud).
• Agile/Scrum certification (CSPO, SAFe, or equivalent) considered an asset.

BUSINESS ANALYSIS & DELIVERY SKILLS

• Advanced skills in requirements gathering, process modeling, and writing user stories with acceptance criteria.
• Strong experience with Agile delivery methods and backlog management.
• Familiarity with workflow automation, case management, and citizen self-service portals.

ANALYTICAL & PROBLEM-SOLVING SKILLS

• Ability to analyze complex business processes and identify opportunities for simplification and automation.
• Strong decision-making skills with the ability to balance business needs, compliance, and system capabilities.

GOVERNMENT & COMPLIANCE KNOWLEDGE

• Experience working in public sector environments , with an understanding of permitting, licensing, zoning, and community development regulations.
• Knowledge of data privacy, security, and audit compliance requirements in government IT systems.
  At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
  

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here

Please refer the Job description for details