ABOUT THE ROLE

Voyage Advisory is seeking a hands-on implementation professional to support one of our long-standing clients, a fast-moving software company that delivers digital services and payment solutions to government customers. This role is part client-facing consultant, part configuration expert, and part project coordinator. It’s ideal for someone who enjoys building relationships, learning new systems quickly, and solving real-world problems through thoughtful implementation.
This is not a pure project manager role, though strong coordination and communication skills are critical. You’ll lead smaller client implementation efforts end-to-end, support larger projects alongside a broader team, and dig into the software to configure modules, gather requirements, and translate client needs into usable, well-structured solutions.

KEY RESPONSIBILITIES

• Lead and coordinate implementation workstreams from kick-off through go-live
• Facilitate client meetings to gather business requirements and understand priorities
• Configure the front-end aspects of the client’s platform based on documented needs
• Work closely with integration managers and technical teams using tools like GraphQL, SQL, Mulesoft, and Python
• Track tasks, surface risks, and ensure successful delivery against client milestones
• Translate business needs into configuration logic and structured documentation
• Support user acceptance testing and troubleshoot functional issues post-launch