Implementation Engineer at Worth AI

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Implementation, Project Management, SQL, Node.js, React, Manual QA Testing, AI Technologies, FinTech, Communication Skills, Problem-Solving, Customer-Centric Mindset, Team Collaboration, Training, Technical Support, Project Management Methodologies

Industry

Financial Services

Description

Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process. In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation. Responsibilities Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience. Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase. Develop and manage project plans, timelines, and deliverables to meet client expectations. Create and deliver technical product demonstrations tailored to specific business needs. Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process. Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions. Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements. Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies. Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support. Bachelor’s degree in Computer Science, Engineering, or a related field. Experience in implementation, preferably in software or startup environments.. Technical skills in SQL, Node.js, and React, manual QA testing; must be able to code and provide QA testing as needed Understanding of AI technologies and their applications in the FinTech industry Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Problem-solving aptitude and a customer-centric mindset. Proven ability to work collaboratively within a team and independently in a fast-paced environment. Familiarity with project management methodologies and tools is a plus. Health Care Plan (Medical, Dental & Vision) 401 (k) Life Insurance Flexible Paid Time Off 9 paid Holidays Work From Home Free Food & Snacks (for those in Orlando, FL)

Responsibilities

Lead the implementation process for newly acquired clients and ensure a smooth onboarding experience. Collaborate with sales and technical teams to develop project plans and deliver tailored product demonstrations.