At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Manages Knowledge Base article creation and maintenance. Reviews enterprise release information and identifies changes that apply to implementation processes and documentation. Creates/updates Implementation Team standard operating procedures. Works on strategic projects with Operations Release Manager and Implementation Manager. Liaises with other departments for cross-collaboration including Operations, Product, Data Exchange, Rating, Audit and Setup. Maintains annual documentation CAT review. Create and publishes quarterly Implementation newsletter. Supports/leads various strategic projects for Implementation team.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Three to five years of experience in project management activities

Preferred Skills/Experience

• Thorough knowledge of assigned business line or functional area
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la