Implementation Manager at Dealpath

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Implementation Management, Customer Success, Project Management, Technical Consulting, Financial Analysis, Excel, Google Sheets, Problem-Solving, Communication, Collaboration, Customer Feedback, Process Improvement, Resourcefulness, Curiosity, Software Mastery

Industry

Software Development

Description

Dealpath is looking for a self-motivated Implementation Manager to join our growing team! As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process going forward. You're excited about this opportunity because you’ll: Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices Improve existing implementation processes to increase speed, efficiency and customer satisfaction Actively identify growth opportunities in accounts Work cross-functionally with Dealpath’s product and sales teams to relay customer feedback and resolve escalations We are excited that you are: A self-motivated team player, ready to embrace a fast paced, high-growth environment Product-focused; you enjoy and feel challenged mastering new software Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues Curious about customer use cases and processes and find satisfaction in creating solutions for them to become more efficient Always thinking of new ways to effectively serve customers and improve the implementation team’s internal processes Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues Qualifications: Bachelor’s degree or higher 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience Strong knowledge and proficiency in Excel / Google Sheets High attention to detail and accuracy Demonstrated ability to manage ambiguity and apply problem-solving skills Excellent verbal, written, and interpersonal communication skills For Bonus Points: Familiarity with SQL, Salesforce, and other Software-as-a-Service Commercial Real Estate background The Perks & Culture: Medical, dental, & vision insurance coverage Hybrid 3 days in office policy Flexible Spending Account Paid Parental Leave 401(k) Company sponsored commuter benefits Flexible time off policy Catered lunches and snacks Monthly wellness reimbursement About Dealpath: Dealpath is the world’s largest and most trusted real estate investment management platform. To date, Dealpath has powered over $10 trillion in transactions in partnership with hundreds of firms, from leading global institutions including Blackstone, Nuveen, LaSalle, CBRE IM, and MetLife to lean mid-market and regional organizations. Dealpath drives investment performance by uniting data, insights, and execution in a platform purpose-built for real estate, giving firms the tools they need to operate with speed and precision and unlock opportunity in a dynamic and competitive landscape where information reigns supreme. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we’d love to meet you!

Responsibilities

The Implementation Manager will manage 6-8 customer implementations, ensuring best practices are followed. They will also analyze customer business requirements and improve implementation processes for better efficiency and satisfaction.