Implementation Manager at Spektrum
Den Haag, Zuid-Holland, Netherlands -
Full Time


Start Date

Immediate

Expiry Date

13 May, 25

Salary

0.0

Posted On

13 Feb, 25

Experience

3 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Microsoft, Reporting, Project Management Skills, User Training, Computer Science, Pmp, Prince2, Migration Projects, Information Technology

Industry

Information Technology/IT

Description

Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

WHO WE ARE SUPPORTING

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO’s member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

  • Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO’s communication networks and information systems against cyber threats.
  • Command and Control Systems: The NCIA develops and maintains the systems used by NATO’s military commanders to plan and execute operations.
  • Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
  • Electronic Warfare: The NCIA provides electronic warfare services to support NATO’s mission to detect, deny, and defeat threats to its communication networks.
  • Information Management: The NCIA manages NATO’s information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO’s communication and information technology capabilities.

ESSENTIAL SKILLS AND EXPERIENCE

  • Extensive experience in managing IT migration projects, preferably in military or structured environments. (5 years)
  • Proficient in Microsoft 365 and cloud computing technologies. (3 years)
  • Strong project management skills, including experience with reporting and KPI analysis.
  • Excellent communication and interpersonal abilities.
  • Preferable: Certifications in Project Management (PMP, PRINCE2), Microsoft 365, or related fields.
  • Experience in conducting/supporting user training and providing technical support.

EDUCATION

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
Responsibilities

The organization is looking for an implementation manager with the following duties:

  • Oversee the M365 migration project, ensuring adherence to timelines, budgets, and quality standards.
  • User Transition Management: Manage the distribution of hardware and software, facilitate account setups, and ensure a seamless transition for users to the new cloud environment.
  • Training and Support Coordination: Organize comprehensive training programs for users, collaborating with trainers and IT support teams to address user needs effectively.
  • Stakeholder Communication: Maintain open lines of communication with all business units, providing regular updates and addressing any concerns promptly.
  • Reporting and KPI Management: Develop and maintain detailed project reports, track key performance indicators (KPIs) to assess project progress, identify areas for improvement, and ensure project objectives are met.
  • Feedback Analysis: Implement mechanisms for collecting and analyzing user feedback to enhance the migration process and user experience.
  • On-Site and Travel Requirements: Be available on-site for the majority of the implementation phase (95%) and willing to travel as necessary to support project objectives.
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