POSITION SUMMARY:

The Implementation Project Manager oversees effective, accurate and timely transition of new clients to Capital Rx. Establishes implementation project plans, defines, and gathers requirements, outlines project objectives, defines success and leads client communications and presentations throughout the implementation process.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree preferred or equivalent experience
• 3+ years of PBM / health plan experience in project management, client onboarding, and/or account management
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
• Ability to lead multiple complex projects simultaneously and balance a range of key internal and external stakeholders
• Exceptional written and verbal communication skills
• Proficiency in MS Project, Excel, and PowerPoint

PREFERRED QUALIFICATIONS:

• Extremely flexible, highly organized, and able to shift priorities easily
• Attention to detail & commitment to delivering high quality work product
• Project Management Professional (PMP) Certification Preferred
  Base Salary: $85,000 - $100,000
  This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

• Oversee effective, accurate and timely transition of new clients to Capital Rx
• Establish implementation project plans, define and gather requirements, outline project objectives, and define success
• Lead client communications and presentation throughout the implementation process, including, but not limited to, detailed and strategic guidance through documenting clients benefit design, communications strategy and trading partners data needs
• Execute and review detailed benefit and communication testing to ensure accuracy
• Maintain meticulous notes and constantly assess progress against key milestones
• Proactively identify execution risks and develop solutions to address
• Collaborate with internal and external subject matter experts (SME) to facilitate successful implementation
• Build and maintain trusting relationships with clients and any associated third parties through superior customer service and oversight
• Exceptional project / time management, prioritization,?and organizational skills to ensure customer satisfaction during the onboarding experience
• Support development of internal implementation and project management best practices
• Support general business needs, as assigned
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance