Working closely with the Project Director, project managers, PMO, technical teams, business stakeholders and external delivery partners, you will lead the planning, coordination and execution of implementation activities through to successful go-live and transition.

The Role

You will be responsible for coordinating implementation and go-live activities across multiple project workstreams, with a strong focus on:

• Developing and maintaining detailed implementation and go-live plans
• Coordinating schedules, dependencies, milestones and implementation activities
• Coordinating go-live activities across Salesforce CRM, data migration, integrations and associated business readiness streams
• Driving business and operational readiness
• Coordinating technical readiness, testing, deployment and transition activities
• Planning and supporting cutover and go-live
• Managing implementation risks, issues and dependencies
• Coordinating post-implementation support arrangements
• Working closely with change management and business representatives to support communication, training and user adoption
• Facilitating workshops, implementation meetings and working groups
• Coordinating vendors, suppliers and project resources
• Ensuring non-functional requirements are tested, delivered and signed off
• Preparing implementation reports, dashboards and updates for project governance forums
• Supporting post-implementation reviews and lessons learned activities