Implementation Representative II at UKG

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Garnishment Knowledge, US Payroll Processing, Project Management, Multi-State Garnishment Laws, Microsoft Office, Analytical Skills, Data Conversion, Change Control, Customer Training, Communication Skills, Detail-Oriented, Time Management, Problem Solving, Collaboration, Flexibility, Organizational Skills

Industry

Software Development

Description

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Job Summary: • The ideal candidate will help drive open issues towards root cause and resolution through partnering with various internal teams. The Garnishment Services Implementation Specialist is responsible for uploading and auditing client garnishment orders within their newly established environments, as well as provide tactical, responsive, and pro-active assistance with internal and external customer inquiries. Working with a proven software solution, our Managed Services team will redefine how a top-quality team operates! Primary/Essential Duties and Key Responsibilities: • Attend client kick-off meetings as directed • Provide product and subject matter expertise to clients • Effectively implement change control and escalate major scope changes to the client following standard implementation methodology • Adhere to scope document and project plan • Write specification for all custom programs required and submit to technical implementation team in a timely manner • Provide accurate and timely information regarding project status • Coordinate customer training dates • Validate data conversion • Adhere to federal and state guidelines when handling garnishment data • Participate in parallel cycles • Assist with preparation of turn-over documentation • Garnishment order expertise and demonstrated understanding of the industry-specific best practices. • Other Special projects or tasks assigned by Management. Required Qualifications: • 3-5 years garnishment knowledge/experience and/or US payroll processing • Reporting/tables, writing expressions • Proven leadership and project management skills • Knowledge of interpreting, entering, and paying withholding orders including, but not limited to garnishments, child supports, student loans, and federal and state tax levies • Knowledge of multi-state garnishment laws • Proficiency with Microsoft Office applications: Word, PowerPoint, Excel, Outlook • Must be able to manage assigned work in an organized, proactive, and independent manner to meet all required time frames and commitments • Excellent analytical ability within a high transaction volume environment • Experience with handling a large volume of garnishments in a payroll processing environment • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages • Assists with related special projects as required • Overtime may be required during any calendar quarter Experience, Education, Certification, License and Training • Bachelor’s degree in business, Accounting, or related field Preferred Qualifications: • Working knowledge of UKG PRO is a plus • Exposure to Canadian payroll procedures a plus • Minimum 2 years of experience installing and implementing accounting, payroll and/or HRIS software systems • SQL, Oracle, UltiPro, Cognos, People Soft, Report Smith, Crystal Reports, Data Mapping Interpersonal Skills: • Strong abilities for encouraging collaboration, promoting the flow of information among all participants and providing clear direction on how to meet goals. • Foresees potential problems and takes corrective action to ensure achievement of goals. • Provides clear direction to the customer and determines if change in approach is needed to accomplish goals. • Strong oral and written communication skills • Ability to handle multiple tasks under tight deadlines • Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple priorities simultaneously • Excels in a fast paced and evolving environment • Excellent time management skills • Looks for new and creative ways to solve problems or improve processes • Ability to deal effectively with a diversity of individuals at all organizational levels • Process oriented Physical Requirements: ● No unique physical demands are required for this job. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Responsibilities

The Implementation Representative II will drive open issues towards resolution by collaborating with internal teams and managing client garnishment orders. They will also provide assistance with customer inquiries and ensure adherence to project plans and federal guidelines.