Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup. It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast!

You will be an early member of Pulsora’s Solutions Consultant team and play a pivotal role in our growth. You will lead enterprise implementations across the region, perform sales engineering, and manage customers within customer success. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). Plus, you will gain exposure through a variety of customer engagements in different industries, departments, and geographies.

Day to Day Responsibilities:

• Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond
• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables
• Manage escalations and be the professional services expert in the EMEA region
• Provide guidance relating to platform configuration and process improvement
• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product
• Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge
• Collaborate with Account Executives to hand-off work products for user adoption
• Hands-on creation and delivery of POC’s and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow
• Responsible for the customer success of a few customers, running quarterly business reviews, maintaining relationships, and helping them launch their annual collection/reporting cycles