Implementation Specialist at Catalis Holdco Inc

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Implementation Specialist, Accounting, Municipal Finance, Technical Knowledge, Microsoft Office, SQL Database Management, Multitasking, Independent Work, Teamwork, Analytical Skills, Problem-Solving, Organizational Skills, Time Management, Communication, Customer Service, Detail-Oriented

Industry

Software Development

Description

Description Who We Are Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible. Join a dynamic team, focused on helping Municipal Governments “Connect and Simplify Municipal Information to help make data informed decisions.” We are a data and service company with the goal of being an Alberta based technology company recognized across Canada. We are a small team that has seen year-over-year growth and is well positioned to increase our breadth and depth within the niche rural and small urban market, and we are looking for top-talent team members who can help take us to the next level. What we Offer Catalis is a fast growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, full paid vacation, and comprehensive health & dental benefits. We focus a lot of energy on professional development, offering free access to unlimited Udemy courses for personal and professional advancement, as we want our employees to ride the wave and grow with our business. We strive to be an example of a successful high-growth technology company in Alberta, and our team members depend on each other to make it happen. This opportunity is based at Catalis’ office in Old Strathcona (Edmonton, Alberta). Our new office includes an innovative vibe, stand-up desks for all staff, foosball games, an active workplace enrichment committee, fitness challenges, an office dog, lounge areas, and more! This is an onsite position working out of our Edmonton office Monday through Friday. What you Will do Main focus for first 6 months+ will be on our ERP Product. Meet with clients following the sale of our solutions to collect information required to deliver on cost, quality, and schedule to ensure we provide quick time to value. Working with our team to deliver on a project plan for each client, detailing the tasks that need to be completed for the timely installation of their solution. Communicating with clients throughout the solution implementation process to obtain feedback and approval. Learn, configure, and install software systems and all necessary components. Work closely with the Customer Success team to ensure we are creating “raving fans”. Ensuring that the project team is aware of key deliverables and project milestones. Requirements What you Will Need to Succeed Previous Accounting or Municipal Finance experience is a strong asset. Proven experience working as an Implementation Specialist. Sound technical knowledge. Proficiency in all Microsoft Office applications and SQL database management systems. The ability to multitask effectively. The ability to work independently and as part of a team. Strong analytical and problem-solving skills. Excellent organizational and time management skills. Exceptional communication and customer service skills. Detail-oriented. Municipal experience is an asset. Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Responsibilities

The main focus for the first six months will be on the ERP Product, involving meeting with clients post-sale to gather necessary information for implementation and developing project plans for timely solution installation. Responsibilities also include communicating with clients throughout the process, learning, configuring, and installing software systems, and collaborating with the Customer Success team.