Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Implementation Specialist - Contract at Paubox

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

35.0

Posted On

18 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Onboarding, Implementation, Email Routing, DNS Management, Customer Support, Communication Skills, Google Workspace, Microsoft 365, Hubspot, Technical Setup

Industry

Computer and Network Security

Description

About the role The Paubox Implementation team is seeking a specialist to assist our team in onboarding new customers. As an implementation specialist at Paubox, you will work with our new customers via Zoom to change their email routing in Google Workspace or Microsoft 365, and assist them in updating their domain's DNS records. You’ll ensure their success with our product by testing their configuration, reviewing their Paubox dashboard, and answering any questions they have during their onboarding process. This is a remote position, but candidates must be US-based. Your day-to-day Onboarding new customers for our SMB segment on our email suite products Assisting customers via email and Zoom with technical setup and questions Supporting customers through the implementation period Delivering an A+ customer experience all day, every day What you'll need to succeed Bachelor’s degree or equivalent experience Previous onboarding, implementation, or support experience Natural ability to connect with customers and understand their priorities and issues Exceptional communication skills Experience with email routing and DNS management Team player! We work together Customer-centric, collaborative, responsive, and positive Ability to work and thrive remotely It would be great if you also have Experience working in a fast-paced startup environment Experience working in the healthcare or regulated industry Familiarity with Hubspot Compensation and Hours $35 per hour 20-25 hours per week Available shifts include 6am-12pm pacific or 12pm-6pm pacific 6-month contract, ending in December 2026 Paubox is an equal opportunity employer. All qualified applicants will be considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes. We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn.

Responsibilities

Onboard new SMB customers by assisting with technical email routing and DNS configuration via Zoom and email. Ensure customer success by testing configurations and reviewing the Paubox dashboard.