Implementation Specialist at EasySend

Tel Aviv, Tel-Aviv District, Israel -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

JavaScript, CSS, HTML, Python, Implementation, Requirements Analysis, Configuration, Deployment, Testing, Customer Service, Problem Solving, Technical Communication, Process Optimization, Project Management, Client Interaction

Industry

Software Development

Description

EasySend is a no-code platform for building and optimizing digital customer journeys. EasySend transforms paperwork-based processes in insurance, banking, and financial services into customer engagement and revenue growth opportunities. The Implementation Specialist is responsible for implementing our clients' business processes on Easysend's platform. He/She will be responsible for interacting with clients daily and Easysend’s internal teams to ensure that clients have the solutions needed. The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success. Once trained on the EasySend platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices. Responsibilities: Accountable for end-to-end Implementation of clients' processes on the EasySend platform. Own the Implementation lifecycle hands-on (requirements, planning, configuration/development, deployment, testing, and monitoring) Analyze and proactively drive forward solutions Provide proactive customer service to clients and partners in an articulate, positive, and informative manner Understand Easysend platform and collaborate with Product and R&D team to identify and communicate technical services and solutions You will wear many hats, work independently, as well as a team player within a growing team Requirements Experience with JavaScript, CSS, HTML, Python Bachelor's degree in Industrial Engineering and Management or related fileld Relevant hands-on technical experience - A Must Fluent English & Hebrew speaker (verbal and written) Strong problem-solving skills, adaptable, proactive, and willing to take ownership. Self-organized, detail-oriented, and process-driven. Self-learning individual who loves to pass on his knowledge to others. Strong attention to detail and the ability to effectively articulate technical challenges and solutions Ability to learn quickly in a fast-pasted environment, while working with departments best practices Experience working with technical customers – a significant advantage Who you are null

Responsibilities

The Implementation Specialist is responsible for the end-to-end implementation of client business processes on the EasySend platform. This includes managing the full lifecycle from requirements gathering and configuration to deployment and monitoring.