OVERVIEW

World Payroll & HR (WPHR), a leading payroll service bureau and reseller of the UKG Ready platform, delivers comprehensive payroll, HRIS, and HCM solutions to small and mid-sized businesses across the United States. Our commitment to excellence and innovation ensures our clients receive best-in-class service and technology.
Using the UKG Ready platform WPHR provides payroll and tax outsourcing services to clients, including processing payroll throughout the year, tax filing and payment services, quarter and year-end coordination and administration, and more. Our payroll module provides a payroll and tax management solution that helps streamline processes associated with completing payroll while helping our clients stay in compliance with the always-changing labor laws. Our Implementation team handles the build-out and upkeep for these solutions and provides ongoing support to clients on an outsourced basis. WPHR services small and middle-market companies throughout the United States.

JOB SUMMARY:

As an Implementation Specialist – HR at WPHR, you will lead the implementation of UKG Ready HR modules, including employee onboarding workflows, applicant tracking systems (ATS), and performance management tools. This role involves requirements gathering, process design, system configuration, testing, training, and go-live support. You will serve as the primary liaison between clients and internal teams, ensuring services are delivered aligned with WPHR’s scope, with a focus on compliance, efficiency, and client satisfaction.

Responsibilities include:

• Extensive use of software platforms, such as UKG Ready.
• Configure and implement UKG Ready HR modules, including onboarding workflows, ATS, and performance management.
• Lead client discovery sessions to gather requirements and design HR processes.
• Build and test HR technology configurations in UKG Ready.
• Maintain and update company templates for client setup.
• Create detailed documentation, instructions, and tip sheets for internal and client use.
• Train clients on HR modules and provide ongoing system support.
• Stay current on UKG Ready updates and industry trends.
• Collaborate with sales and third-party vendors; assist in pre-sales demos and project scoping as needed.
• Utilize import files and data tools across UKG Ready modules.
• Perform other related duties as assigned.

Qualifications:

• 2+ years of experience implementing UKG Ready or similar HCM platforms.
• Proven experience with HR modules including onboarding workflows, ATS, and performance management.
• Functional expertise in Payroll, Tax, Time and Attendance, and Accruals.
• Familiarity with other HR systems such as ADP, Paychex, Paylocity, or Gusto.
• Strong time management, problem-solving, and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

• Extensive use of software platforms, such as UKG Ready.
• Configure and implement UKG Ready HR modules, including onboarding workflows, ATS, and performance management.
• Lead client discovery sessions to gather requirements and design HR processes.
• Build and test HR technology configurations in UKG Ready.
• Maintain and update company templates for client setup.
• Create detailed documentation, instructions, and tip sheets for internal and client use.
• Train clients on HR modules and provide ongoing system support.
• Stay current on UKG Ready updates and industry trends.
• Collaborate with sales and third-party vendors; assist in pre-sales demos and project scoping as needed.
• Utilize import files and data tools across UKG Ready modules.
• Perform other related duties as assigned