WHO WE ARE:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

SUMMARY

Responsible for benefit administration platform configuration and support as well as eligibility management for associated lines of coverage on a dedicated book of business servicing clients of all sizes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Configure and maintain Employee Navigator benefit administration platform for new instances and at renewal/open enrollment.
• Provide day-to-day support to clients on the management of their Employee Navigator platform.
• Support the testing and launch of Open Enrollment on Employee Navigator.
• Support the transition of clients from Ease to Employee Navigator via migration and/or rebuild of platforms.
• Build and maintain 834 EDI feeds and Data Exchange files out of Employee Navigator.
• May need to support manual eligibility within various NFP managed benefit administration systems (primarily Employee Navigator but may include Ease, Rippling, Zenefits, Bswift, and PlanSource). This includes keying elections/terminations/changes into carrier platforms.

KNOWLEDGE, SKILLS, AND/OR ABILITY

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A successful individual will possess the following attributes:

• Highly detail oriented
• Organized
• Self motivated
• Follow up oriented
• Strong time management skills
• Strong verbal and written communication skills
• Strong task management skills
• Process documentation skills

EDUCATION AND/OR EXPERIENCE

At least 2 years experience working with Employee Navigator platform as a broker user. Experience with Ease, Rippling, PlanSource, Bswift and/or ADP benefit administration platforms is also preferred. Bachelor degree or equivalent work experience. Individual must have a working knowledge of Microsoft product suite. Experience with handling PHI or other sensitive date is preferred.

• Configure and maintain Employee Navigator benefit administration platform for new instances and at renewal/open enrollment.
• Provide day-to-day support to clients on the management of their Employee Navigator platform.
• Support the testing and launch of Open Enrollment on Employee Navigator.
• Support the transition of clients from Ease to Employee Navigator via migration and/or rebuild of platforms.
• Build and maintain 834 EDI feeds and Data Exchange files out of Employee Navigator.
• May need to support manual eligibility within various NFP managed benefit administration systems (primarily Employee Navigator but may include Ease, Rippling, Zenefits, Bswift, and PlanSource). This includes keying elections/terminations/changes into carrier platforms