Implementation Specialist at Magentus

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Requirements workshops, System configuration, Software implementation, Business analysis, Healthcare interoperability, HL7, FHIR, Agile methodologies, Clinical workflows, Laboratory workflows, Stakeholder management, Solution design, Data privacy, Risk management, Customer training, Process improvement

Industry

Hospitals and Health Care

Description

At Magentus, our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data - making care more intelligent, efficient, and accessible. Whether it’s supporting clinicians, streamlining operations, or improving patient outcomes, we’re here to make a real difference in healthcare through digital innovation. About the Role We’re looking for an experienced Implementation Specialist to lead customer‑focused delivery of our software solutions. You’ll run requirements workshops, translate business needs into practical system configurations, and ensure solutions meet agreed acceptance criteria. You’ll work closely with customers and internal teams, own implementation documentation, support governance requirements, and contribute to consistent, high‑quality delivery practices. As a senior practitioner, you’ll also provide customer training and proactively manage risks across complex delivery environments. Key Responsibilities Lead customer discovery and requirements workshops, ensuring clarity and alignment across stakeholder groups. Translate customer needs into effective system configurations within existing product capabilities. Collaborate with product, development, technical, and customer service teams to support accurate, timely delivery. Deliver customer training and implementation support to enable successful adoption and transition to BAU. Own implementation artefacts including requirements, configuration decisions, process flows, and solution designs. Support acceptance criteria definition, testing coordination, and solution validation. Identify risks, gaps, and dependencies, escalating and recommending solutions as required. Contribute to continuous improvement of templates, processes, and delivery standards. Ensure compliance with the Health Records Act 2001 and healthcare data privacy and security obligations. About You You’re a confident facilitator and communicator who can translate business needs into practical system outcomes. You thrive in complex delivery environments, build strong relationships, and bring a proactive, solutions‑focused mindset. What You’ll Bring 3+ years’ experience as a Business Analyst or similar role in health technology (5+ desirable). Bachelor’s degree in IT, Applied Science, or equivalent (highly desirable). Strong understanding of software development processes, product design, and healthcare interoperability standards (HL7, FHIR). Experience with Agile methodologies and clinical or laboratory workflows (desirable). Demonstrated ability to run workshops, document requirements, and deliver high‑quality implementation outcomes. Join Today! At Magentus, we live our values every day: One Team – We collaborate and support each other Constant Evolution – We embrace change and keep improving We Care – About our people, our customers, and our impact Make A Difference – We’re here to create real, positive change Trust – We do what we say and act with integrity What’s in it for you: Flexible work options to support work-life balance Learning and development programs to grow your career A supportive, inclusive team culture Opportunities to work across departments and expand your skills A purpose-driven company where your work truly matters Ready to bring your energy and organisation to a team that cares? Apply now and help us make a difference at Magentus!

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Responsibilities

The Implementation Specialist will lead customer discovery and requirements workshops to translate business needs into effective system configurations. They will also collaborate with cross-functional teams to ensure successful solution delivery, training, and ongoing support for healthcare clients.