Import Agent at Expeditors

Humble, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Freight Process Flow, Data Entry, Import Tracking, Billing, Customer Service, Supplier Relationship Management, Regulatory Compliance, Interpersonal Communication, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Air Documentation

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department. Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operating system Track and trace Import files as required Use Workflows on daily basis Ensure timely delivery of freight to customers for Import shipments Ensure documents are timely sent to customer or broker for customs purposes Ensure accurate and timely client and Service Providers billing Interact with our customers in arranging their international shipments, meeting customer service standards Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others) Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements. Understand department process flow, constantly looking for areas of improved efficiency Ensure all customers' standard operating procedures are followed and updated Meet KPI standards, as per the company procedures Overseas communications, timely responses to emails and requests (internal and external) Qualifications 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of air documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word, PowerPoint) IATA certification (preferred) Fluent in English Reporting Structure Air Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus

Responsibilities

Ensure the timely and accurate movement of air import freight and information while providing exceptional customer service. Responsibilities include data entry, tracking shipments, managing billing, and maintaining compliance with government and internal regulations.