Import Transportation Agent at Expeditors

Columbia, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

25.0

Posted On

16 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Freight Tracking, Billing, Interpersonal Skills, Organizational Skills, Analytical Skills, Microsoft Excel, Microsoft Word, Compliance

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department. Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and trace ocean shipments through the transportation cycle Ensure documents are timely sent and arrival notices communicated to overseas and customers Ensure accurate and timely client and vendors billing. Interact with our customers in arranging their international shipments, meeting customer service standards. Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved). Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the SOPs Meet KPI standards in accordance with the Company’s procedures Overseas communications, timely responses to mails and requests (internal and external) Qualifications Customer Service Experience Operations/Industry knowledge preferred but not required Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Proven analytical skills Good computer skills (Excel, Word) Must be eligible to work in the US without sponsorship Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time 401K Health Plan: Medical & Dental Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus Salary $22-$25 per hour Compensation: USD 22 - USD 25 - hourly

Responsibilities

Ensure the timely and accurate movement of import freight and information while providing exceptional customer service. Responsibilities include tracking ocean shipments, managing data entry, and coordinating with vendors and customers.