Job Title: Improvement Advisor, Built for Zero Canada (12-month contract)
Reports to: Director, Built for Zero Canada
Employee type: Temporary Full Time (37.5 hrs/week)

Built for Zero Canada
Built for Zero Canada (BFZ-C) is an ambitious national change effort helping a core group of leading communities end chronic and veteran homelessness - a first step on the path to eliminating all homelessness in Canada. Built for Zero is a methodology, a movement, and proof of what is possible. We use a structured, supportive, and data-driven approach that focuses on creating a sense of urgency, optimizing local homelessness response systems, accelerating the adoption of proven practices, and driving continuous improvement. The movement is made up of more than 30 communities that have committed to using a system-wide approach to measurably end homelessness, one population at a time, to reach functional zero and build a future where homelessness is rare overall and brief when it occurs.
Reporting to the Director of Built for Zero Canada, an Improvement Advisor (IA) is an entrepreneurial, results-oriented leader dedicated to ending homelessness in Canada. The IA works with communities to advance key milestones along the path to ending homelessness by using a structured process alongside an interest in continuous improvement and innovation. As a skilled coach and facilitator, the IA is responsible for supporting a specific caseload of communities (virtually and in-person) to advance key milestones using a data-driven approach. The IA may also have a strategic focus area for which they take the lead in supporting communities and/or the BFZ-C team. Working with a high functioning team, the IA will help design and deliver shared content for knowledge mobilization at conferences, learning sessions, community and practice calls. The IA works independently from a home office and is expected to travel regularly to meet with BFZ-C communities and attend meetings and events.

Key Responsibilities

• Participate in BFZ-C and CAEH strategic planning and implementation, with a commitment to iteration and improvement.
• Using Quality Improvement methods and tools, coach and consult during national and community-based events (e.g., coaching calls, webinars, learning sessions, presentations).
• Use data to develop, test, implement and spread changes that will support communities in reducing the number of individuals experiencing homelessness month to month, improving the trajectory towards reaching functional zero.
• Engage staff, community leaders and strategic partners in BFZ-C processes and in providing input in the design of BFZ-C tools and methods.
• Assess improvement education and training needs of participating communities; develop appropriate strategies, implement support plans, monitor outcomes and improvements.
• Capture learning and best practice from high performing communities as a strategy for scale.
• Serve as a confident and commanding facilitator, providing content and technical expertise
• Train and support communities to use data to drive performance specific to their local efforts to end homelessness.
• Design and facilitate Learning Sessions and community on-site meetings as needed.
• Produce, support, and participate in BFZ-C webinars/group calls as needed.

Other Duties

• Serve as backup to the other IA(s) on calls, meetings, and training as needed.
• As a representative of CAEH, present on BFZ-C learning, methods and/or outcomes and at conferences, workshops, convenings, etc.
• Other duties and special projects, as assigned, to advance the efforts of BFZ-C and CAEH.