JOB OVERVIEW

We are seeking a dedicated and organized Agent Assistant to join our office team. The ideal candidate will possess strong administrative skills and have experience in a fast-paced office environment.
In-Office Agent Assistant needed at busy Talent Agency
- fun and fast paced environment -
5 DAYS A WEEK: MONDAY TO FRIDAY - 10am to 6pm ( working at our Burnaby office / Brentwood Mall area )
- Must have flexibility to work later on busy days
Duties include:
- Customer Service
- administrative and office support
- assisting the agents
- answering phones / reception ( greeting clients )
- arranging appointments / managing calendars
- data entry
- providing in-person orientation / instruction to new performers
Qualifications:
- Must be fluent in English, both spoken and written
- Must be a people person and work well in a team environment
- Good Communication, Organization Skills and Multi-tasking Abilities are necessary
- Problem-solving skills required
- Attention to detail and ability to follow specific instructions is a must!
- Requires knowledge of Microsoft Office ( primarily Excel and Word ), as well as Email and Internet
* Knowledge of the Film Industry is an asset *
We look forward to your application.

QUALIFICATIONS

• Previous office experience is preferred, with a focus on administrative roles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace is essential.
• Strong computer skills with the ability to learn new software quickly.
• Excellent organizational skills with attention to detail for accurate data entry and filing.
• Effective phone etiquette and strong communication skills for interacting with clients and colleagues.
• Experience in customer service or support roles is highly desirable.
• Ability to work independently as well as part of a team in a dynamic setting.
• If you are passionate about providing excellent administrative support and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity as an In-Office Agent Assistant!
  Job Types: Full-time, Permanent
  Pay: $20.00-$25.00 per hour
  Expected hours: 36 – 45 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Application question(s):

• Are you a permanent Canadian resident or are you here on a work permit?
• This is a long term position. Are you looking and able to commit to a long term position where you can potentially grow?

Language:

• Fluent Native English Written and Spoken (required)

Work Location: In perso

• Perform data entry and maintain accurate records in QuickBooks and other software applications.
• Manage front desk operations, including greeting visitors and answering multi-line phone systems with professionalism.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly.
• Assist with filing, organizing documents, and maintaining an orderly office environment.
• Utilize Microsoft Office and Google Workspace to create documents, spreadsheets, and presentations.
• Conduct proofreading of documents to ensure accuracy and clarity.
• Support bookkeeping tasks as needed, including invoicing and tracking payments.
• Collaborate with team members to facilitate effective communication and workflow within the office.
• Maintain confidentiality of sensitive information in accordance with company policies.