In-Room Dining Manager at Accor

Makati, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Performance Management, Function Planning, Training, Budgeting, Micros System, Loyalty Programs, Opera, MS Office, Leadership, Hospitality Management, Decision-Making, Quality Assurance, Luxury Hotel Experience, Service Orientation, Communication

Industry

Hospitality

Description

Company Description Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike. Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities. At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting. Job Description Ensures quality guest service that adheres to the corporate, regional, and local hotel standards through daily inspection of bar functions and operations. Prepares reports by ensuring they are maintained and accurate, participates in the budgeting process, and monitors Micros system. Trains and develops decision-making skills, performance management techniques, and function planning abilities of colleagues. Qualifications Graduate with a Degree in Hospitality Management or any related field is an advantage. A minimum of five (5) years of relevant in-room dining managerial experience in a luxury hotel is an asset. Service-oriented, high guest service skills, talent, knowledge, and ability to lead colleagues to excellence. Strong working knowledge of loyalty programs, Opera, and MS Office applications.

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Responsibilities

The In-Room Dining Manager ensures quality guest service through daily inspections of bar functions and operations. They prepare reports, participate in budgeting, and monitor the Micros system.