In Room Dining Manager at Constance Hospitality Management

Plaine Magnien, Grand Port, Mauritius -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Customer Service, Inventory Management, Revenue Maximization, Staff Performance Evaluation, Multitasking, Organization, English Fluency, Administrative Coordination, Luxury Hospitality Standards

Industry

Hospitality

Description

Company Description Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. Job Description The In Room Dining Manager manages the effective operation of the room service and to ensure customer service at its best. He / She is responsible for supervising the In Room Dining. Duties and Responsibilities: Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. Manage the In Room Dining operation & team effectively. To ensure and maintain quality standard of service. To manage all special events. To maximize In Room Dining department revenue. Ensure stock levels are maintained by calculating inventory, ordering, retrieving and stocking products. Check safety, cleanliness and tidiness of the In Villa Room Dining area. To provide guidance for improvement and implement necessary adjustments for consistency. Look after arrangement of group, VIP or special attention guests. Handle guest comments or other feedback. Evaluate staff performance and maintain good attitude, discipline and grooming. Handle staff relations and counsel them according to procedures and policies. Coordinate administrative duties. Attend and coordinate briefing, meeting and training sessions in conjunction with Outlet Manager/F&B Trainer. To perform any other duty that may be assigned by the F&B Director. Qualifications Qualification: Middle or Secondary Education + Additional training or certificates in the relevant field is a plus. Experience: A minimum of 5 years of experience in hotel industry is a plus. Proven experience working in a top luxury resorts is a plus. Experience working in remote island locations is a plus. At least 2 years of professional experience on a similar position is a plus. Technical skills: Must be able to multitask and priorities departmental functions to meet deadlines. Maths skills. Manager skills. Organized. Fluency in English or another language, written and verbal communication. Knowledge of a second language is a plus. Additional Information WORK WITH CONSTANCE 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do. We believe in continuous learning and growth to help our teams achieve their full potential. A strong family spirit is part of our identity, we support and care for one another. We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group. Our passion for luxury hospitality is reflected in every detail of the guest experience. We are committed to environmental and societal contributions, integrating sustainability into everything we do. 🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service. 🌿 Be part of a company that values people, innovation, and excellence. Division: Food & Beverage

Responsibilities

Manage the effective operation of room service and supervise the In Room Dining team to ensure high-quality service standards. Responsibilities include maximizing revenue, managing inventory, and handling guest feedback and VIP arrangements.