ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE LOCATION:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler’s most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.
The Four Seasons Resort and Residences Whistler is looking for a In Room Dining Manager who shares a passion for excellence and who infuses enthusiasm into everything they do.

This list is not all–inclusive and should only be used as an overview of all actual responsibility.

• Oversee all aspects of In-Room Dining service: This includes menu development, order taking, food and beverage preparation and delivery, guest service, and ensuring the highest standards of quality and presentation.
• Lead and manage the In-Room Dining team: This involves hiring, training, scheduling, and motivating staff to provide exceptional service.
• Maintain high levels of guest satisfaction: This includes proactively addressing guest requests and resolving any issues that may arise during the dining experience.
• Ensure compliance with all relevant safety and sanitation regulations: This includes food safety protocols, hygiene standards, and workplace safety procedures.
• Control costs and maximize profitability: This involves managing inventory, optimizing order fulfillment processes, and minimizing waste within the In-Room Dining department.
• Guest Amenity Program: Ensure the amenity program is elevated, relevant to the the location/property and guests based on their VIP codes and preference receive a distinctive amenity. Ensure there is an amenity grid for long stay and high expectations guests. Amenities must be available for guests to pre order via Shopping cart
• Manage Private Bar Program: Over look private program, ensure the offering is best in class, pricing is accurate in system, team is regularly checking best before dates, refilling all the rooms before guests arrival and charges are posted accurately and disputes handled timely .