In-Room Dining Server at Gurney's Inn Resort & Spa

Montauk, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

17.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Food & beverage service, POS systems, Simphony, Inventory management, Communication, Attention to detail, Multitasking, Time management, Customer service

Industry

Hospitality

Description

Job Title: In-Room Dining (IRD) Server Department: Food & Beverage Reports To: Director of Outlets Status: Full-time, Hourly Pay: $17.00 per hour plus tips Location: Gurney’s Resorts & Seawater Spa, Montauk, NY About Us: Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique, effortlessly elegant experience for our guests. Job Summary: The In-Room Dining Server is critical to the guest experience, delivering meals and in-room dining requests with seamless, efficient service, ensuring every order is handled with precision, warmth, and attention to detail. Key Responsibilities * Service guest rooms daily to inspect minibar consumption * Accurately record and charge consumed food and beverage items using the Simphony POS system (room charges) * Restock minibar items to established standards and presentation guidelines * Monitor expiration dates and ensure product quality at all times * Maintain cleanliness and organization of minibar storage and carts * Track inventory usage and report stock levels to management on a weekly basis * Communicate any discrepancies, maintenance issues, or guest concerns promptly * Follow all resort policies, safety procedures, and health regulations Qualifications: * Previous experience in hospitality, call center, or restaurant operations preferred * Strong communication skills with a professional phone demeanor * Experience with POS systems, preferably Simphony, is a plus * Ability to multitask in a fast-paced, high-volume luxury environment * Strong attention to detail and organizational skills Preferred Skills & Qualifications * Previous experience in hospitality, housekeeping, or food & beverage preferred * Familiarity with POS systems (Simphony experience is a plus) * Strong attention to detail and accuracy * Ability to work independently and manage time efficiently * Good communication and organizational skills * Ability to lift, carry, and move supplies (up to ~25–30 lbs) and be on your feet for extended periods Schedule & Work Environment * Flexible schedule, including weekends and holidays as needed * Fast-paced resort environment with guest-facing responsibilities Pay and Compensation: * $17.00 per hour plus tips * Employee discounts on resort amenities and services. * Opportunities for career advancement within the resort. * Positive and dynamic team environment.

Responsibilities

The In-Room Dining Server is responsible for delivering meals, inspecting minibar consumption, and restocking items to maintain quality standards. They must accurately record charges using the POS system and ensure all guest concerns are addressed promptly.