In Room Dining Server at Madeline Hotel and Residences Auberge Resorts Collection

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Service, Hospitality, POS Systems, Order Taking, Food Safety, Communication, Time Management, Attention to Detail, Teamwork, Problem Solving, Flexibility, Cleaning, Payment Processing, Menu Knowledge, Guest Satisfaction

Industry

Hospitality

Description

Company Description Bowie House, Auberge Collection is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot signature suite. Luxurious spaces weave together details from Western culture and style like boot jacks and hat racks with contemporary furnishings, lighting and artwork creating feelings of welcome and warmth. A social hub for locals and visitors, Bowie House offers numerous spaces for visitors to enjoy the conviviality and camaraderie that have distinguished the location for so many years. Visitors can sip cocktails in the library lounge, visit the signature restaurant with views of the enchanting outdoor terraces or relax in cabanas on the second story outdoor infinity pool overlooking a peaceful garden oasis. For more information: auberge.com/bowiehouse Follow Bowie House on Instagram and Facebook at @BowieHouseAuberge Job Description As an In-Room Dining Server, you will be responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable in room dining experience for each guest. Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing. Deliver requested items in an efficient and timely manner. Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items. Prepare the guest check accurately and collect payment or signature, as required Operate, maintain, and properly clean all restaurant equipment and fittings Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas. Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units Check quality and expiration of all items; discard and replace according to established procedures. Qualifications Minimum of one year experience in customer service or the foodservice/hospitality industry. Must meet the minimum age requirements for food and alcohol service. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Ability to lift 30lbs Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com Bowie House LLC is an Equal Opportunity Employer, M/F/D/V. Bowie House LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bowie House LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

As an In-Room Dining Server, you will ensure an outstanding and memorable in-room dining experience for each guest. This includes accurately taking and placing orders, delivering items efficiently, and maintaining knowledge of menu items.