In Room Dining Server (Part Time) at Auberge Collection

Napa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

16.9

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Taking, POS System Operation, Timely Delivery, Guest Relations, Menu Knowledge, Payment Processing, Equipment Cleaning, Food Handling Procedures, Safety Guidelines, Mini-Bar Maintenance, Quality Checking, Customer Service, Foodservice Hospitality

Industry

Hospitality

Description

Company Description Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation. Job Description As an In-Room Dining Server, you will be responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable in room dining experience for each guest. Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing. Deliver requested items in an efficient and timely manner. Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items. Prepare the guest check accurately and collect payment or signature, as required Operate, maintain, and properly clean all restaurant equipment and fittings Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas. Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units Check quality and expiration of all items; discard and replace according to established procedures. The starting range for this position is $16.90. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. Qualifications Current Food Handler's Card Required (within 30 Days of Hire) RBS Training Required (within 30 Days of Hire) Must be of minimum age to serve alcohol Minimum of one year experience in customer service or the foodservice/hospitality industry. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to lift 30lbs Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Type: Non-Management

Responsibilities

The In-Room Dining Server is responsible for ensuring an outstanding and memorable in-room dining experience by accurately taking and delivering orders, managing billing, and maintaining guest satisfaction with beverages and drinks. This role also requires maintaining menu knowledge, operating and cleaning equipment, ensuring proper stocking of delivery carts, and adhering to safe food handling procedures.