In-Room Dining Server (Part-Time) - Waldorf Astoria Atlanta Buckhead
Waldorf Astoria is looking for anIn-Room Dining Server to join the Department Team at this gorgeous Atlanta property!
Located in one of Atlanta’s most prestigious neighborhoods, this Forbes 4-Star and AAA 4-Diamond hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

• Classification: Part-Time
• Shift: Various - must have availability to work weekdays, weekends, and holidays.
• Pay Rate: The pay rate for this role is $5.57/hour and is based on applicable and specialized experience and location

• Set up room service trays and tables to prepare for incoming orders
• Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
• Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
• Present checks to guests and obtain payment
• Return payments/signed checks to order taker
• Perform order taker duties and answer room service telephone, as needed
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Ensure guest satisfaction throughout the meal service
• Ensure serving station is well-stocked at all times
• Maintain room service department area at all the time
• Deliver amenities as requested by coordinator
• Knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails
• Make sure that all silver and glasses are clean, spotless and polished
• Double check list of items before “sending”
• Make sure all ordered items on room service cart and check are accounted for before presenting it to the guest
• Set up cart according to ordered items and prepping for next shift
• Support the coordinator as needed
• Verify guest satisfaction with each delivery
• Anticipate guest needs, to ensure guests never have to ask for assistance
• Attend all food and beverage training classes
• Wish each and every guest a warm farewell and thank them for staying with us
• Check out room service keys at start of shift and return room service keys at the end of shift
• Following the posted opening and closing duties and side work sheet
• Attend daily pre meal/communication meeting
• Attend monthly department meeting
• Other duties as assigne