In-Room Dining Server at Rancho Valencia Resort & Spa

Rancho Santa Fe, California, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Anticipation Of Guests' Needs, Communication, Service Details Focus, Teamwork, Cash Handling, Point Of Sale System, Cleanliness, Safety Compliance, Menu Knowledge, Guest Relations, Time Management, Physical Stamina, Problem Solving, Attention To Detail, Organizational Skills, Multi-tasking

Industry

Hospitality

Description

Description SUMMARY Serves guests food and beverage in a gracious professional manner. Provides a comfortable, exceptional dining experience through the consistent implementation of existing steps of service. ESSENTIAL FUNCTIONS Anticipate guests’ needs, respond promptly and acknowledge all guests. Provide prompt, efficient and gracious service to guests, including artfully describing menu items, correct use of the point of sale computer system, ensure timely service. Correctly settle all guest checks, correct handling of cash, credit, room charge, gift certificates and city ledgers. Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures. Work quickly and safely at all times. Maintain and comply with all departmental policies/service procedures. Maintain positive guest relations at all times. Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements QUALIFICATIONS Required 12 months current experience as IRD server in 4 or 5 star hotel Valid San Diego County Food Handlers Card Must be a minimum of 21 years of age Ability to communicate in English with vendors, guests and staff, to their understanding Desirable 12 months experience as busperson High school graduate or GED equivalent. Certification of previous training in liquor, wine and food service. Certification in alcohol awareness program Certification in CPR. SKILLS Required Ability to anticipate and understand guests’ needs. Ability to move quickly and safely through workspace. Ability to focus attention on service details. Ability to follow directions thoroughly. Ability to work cohesively with co-workers as part of a team. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 35 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

Responsibilities

The In-Room Dining Server serves food and beverages to guests, ensuring a comfortable and exceptional dining experience. Responsibilities include anticipating guests' needs, providing prompt service, and maintaining cleanliness in service areas.