In Room Dining Server - Winter Season at Madeline Hotel and Residences Auberge Resorts Collection

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

11.79

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Service, Hospitality, Order Taking, POS System, Food Safety, Communication, Time Management, Attention to Detail, Cleaning, Payment Processing, Menu Knowledge, Flexibility, Teamwork, Problem Solving, Multi-tasking

Industry

Hospitality

Description

Company Description Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135-year-old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses offer everything from private elevator entrances to spectacular mountain views. Sophisticated amenities include the legendary J-Bar, lauded as an Aspen institution; Michelin Guide-recommended Prospect; the après-ski favorite, the Living Room bar and lounge; the sultry underground speakeasy, Bad Harriet; the award-winning Yarrow spa; state-of-the-art fitness facilities; a ski concierge; and a heated outdoor pool and hot tub overlooking Aspen Mountain. For more information: auberge.com/hotel-jerome Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge The targeted compensation wage for this full time seasonal, non-exempt position is $11.79/hr plus tips. Job Description As an In-Room Dining Server, you will be responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable in room dining experience for each guest. Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing. Deliver requested items in an efficient and timely manner. Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items. Prepare the guest check accurately and collect payment or signature, as required Operate, maintain, and properly clean all restaurant equipment and fittings Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas. Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units Check quality and expiration of all items; discard and replace according to established procedures. Qualifications Minimum of one year experience in customer service or the foodservice/hospitality industry. Must meet the minimum age requirements for food and alcohol service. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Ability to lift 30lbs Apply and explore more career opportunities through the Auberge Collection career page. The application deadline for this role is December 1st, 2025. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

As an In-Room Dining Server, you will ensure an outstanding and memorable in-room dining experience for each guest. You will accurately take and place orders, deliver items efficiently, and maintain knowledge of menu items.