In Room Dining Server - Winter Season at Madeline Hotel and Residences Auberge Resorts Collection

Park City, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Food Service, Hospitality, Order Taking, POS System, Food Safety, Communication, Time Management, Attention to Detail, Teamwork, Flexibility, Problem Solving, Cleaning, Payment Processing, Menu Knowledge, Guest Satisfaction

Industry

Hospitality

Description

Company Description Goldener Hirsch, Auberge Collection is an iconic luxury inn located in legendary Deer Valley, Utah. Designed in the spirit of an Austrian ski chalet, the intimate resort’s mid-mountain location offers direct access to over 200 perfectly groomed ski runs and 4,300 skiable acres as well as warm-weather outdoor pursuits. The 18 newly redesigned rooms and suites, including a Signature Suite that occupies the entire fourth floor, offer old-world charm with wood-burning fireplaces, vaulted ceilings and arched doorways; and, 40 residences, set in two new modern buildings designed by acclaimed architect Tom Kundig, are outfitted with full-service kitchens, contemporary living spaces and private balconies. Resort amenities include a luxurious lobby, adjacent Terrasse, exclusive private dining room, unique venues for private events and post-adventure wellness amenities such as customized massages in spa suites, breathtaking rooftop pool, infinity-edge hot tub and state-of-the-art fitness center. An award-winning restaurant skillfully marries Bavarian specialties with farm-fresh regional fare sourced from local Park City pastures, while the Antler Lounge, a chic gathering spot, comes alive in the evenings with après cocktails and live entertainment. Founded in 1992, the inn is owned by the philanthropic Eccles family who have been a part of the development of Utah’s ski region since the late 1800s. For more information: auberge.com/goldener-hirsch Follow Goldener Hirsch on Instagram @goldenerhirschauberge Job Description As an In-Room Dining Server, you will be responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable in room dining experience for each guest. Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing. Deliver requested items in an efficient and timely manner. Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items. Prepare the guest check accurately and collect payment or signature, as required Operate, maintain, and properly clean all restaurant equipment and fittings Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas. Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines Clean and maintain in-room private/mini-bars; report damage, or malfunctioning units Check quality and expiration of all items; discard and replace according to established procedures. Qualifications Minimum of one year experience in customer service or the foodservice/hospitality industry. Must meet the minimum age requirements for food and alcohol service. Ability to work a flexible schedule, including weekends and holidays, according to department needs. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Ability to lift 30lbs Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge GHI Operating Company LLC is an Equal Opportunity Employer, M/F/D/V. GHI Operating Company LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GHI Operating Company LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Responsibilities

As an In-Room Dining Server, you will ensure an outstanding and memorable in-room dining experience for each guest. This includes accurately taking orders, delivering items efficiently, and maintaining knowledge of menu items.