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In Room Dining Supervisor at HSH

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Customer Service, Food and Beverage Knowledge, Order Taking, Attention to Detail, Polite Communication, Team Collaboration

Industry

Hospitality

Description

Working alongside a high profile and prestigious team, The Peninsula Hong Kong is looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. An exceptional opportunity to join our high-profile flagship hotel in Hong Kong. The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our employees. Exceptional market leading benefits, 17 paid statutory holidays Key Accountabilities Delivers services according to Forbes, LQA and Peninsula standards and delights guest by providing personalized and gracious service Takes food and beverage orders and introduces seasonal delicacies, as well as advises guests on the selection of food and beverage items Be familiar with the Room Service menu and beverage list, the daily availability of items and seasonal specialties including prices Records and processes Room Service F&B revenue transactions including preparation of the guests check Communicates over the telephone in a polite manner to promote a high degree of guest satisfaction General Requirements Minimum two years of related experience in Hotel or F&B industry Good command of spoken English and Chinese (Cantonese and Mandarin) Basic computer knowledge (Microsoft Office), good knowledge of ResPAK Familiar with customer service expectations in five-star hotel operations Ability to take telephone orders of food and beverages items in a courteous and friendly manner We will be delighted to receive your CV now and will liaise with successful candidates accordingly. .responsive { width: 100%; max-width: 550px; height: auto; }

Responsibilities

The In Room Dining Supervisor is responsible for delivering services according to luxury standards and ensuring guest satisfaction through personalized service. This includes taking food and beverage orders, processing transactions, and maintaining knowledge of the menu and seasonal offerings.