In-Service Support Manager at Downer Group
Canberra, Australian Capital Territory, Australia -
Full Time


Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

0.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Itar, Stakeholder Engagement, Transition Planning

Industry

Information Technology/IT

Description

Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia’s future.
Downer Professional Services is comprised of two business units, our Technical, Advisory, and Capability consulting practice and Team Downer, a major service partner to Defence. Together, we are a multi-disciplinary advisory and delivery partner of choice for our clients in Defence and National Security.
We currently have an opportunity for an In-Service Support Manager based in Canberra to support the transition and sustainment of the JIC System, ensuring optimal operation from Introduction Into Service (IIS) through ongoing support, while liaising with Defence and industry stakeholders.

Responsibilities

This role offers a broad scope, with key role responsibilities including:

  • Act as the interface between ADF and industry within delegated scope
  • Manage configuration and support the Engineering Manager with CCB preparation
  • Oversee TDL equipment, SCAs, and coordinate repair/replacement items
  • Provide input into IIS transition planning and corporate reporting
  • Support MILIS/ERP processes and stakeholder engagement across Defence
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