Company Description
Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences.

WHAT IS IN IT FOR YOU:

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Job Description
Providing Inspired Food & Beverage to highlight the destination we represent is one of our passions. As an In-Suite Dining Coordinator, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. Your detailed knowledge, colorful descriptions of our offerings and impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories.
Hourly Rate: $28.90

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and e-mail functions
• Must be familiar with wines and alcoholic beverages
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment
• One year work experience in customer service is an asset

• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Take In-Suite Dining orders or Amenity Requests by phone, making thoughtful recommendations on menu items, describing preparation and communicating guest’s delivery options and process
• Perform clerical duties such as keeping accurate records of funds received
• Performing opening, closing, side work duties, including completing cashier forms and ensuring register totals and register receipts match
• Retain next day operating funds from daily receipts
• On down time assist In-Suite Dining servers with tray set up and amenity set up
• Accurately process credit card/room charge payments; assist in locating and reconciling posting errors
• Actively participate in monthly departmental sales promotions
• Follow all safety and sanitation policies when handling food and beverage
• Organize time so all side work is completed according to shift demand
  Qualifications