In-Take Officer - Hervey Bay at Right at Home
Hervey Bay, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

0.0

Posted On

02 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem Solving, Communication Skills, Time Management

Industry

Hospital/Health Care

Description

DESCRIPTION

Are you passionate about making a real difference in people’s lives? At Right at Home Central Queensland, we’re more than just a care provider we’re a team of dedicated professionals bringing warmth, support, and independence to our clients every day.
We’re on the lookout for caring, reliable, and energetic individuals to join our growing team!
Make an impact. Feel valued. Work local.
Because there’s no place like Right at Home.
As our Intake Officer, you’ll be the first point of contact for new clients and their families. You’ll manage client enquiries, coordinate in-home assessments, and ensure a smooth and professional intake experience.
You’ll use your strong time management, ethical judgment, and organisational skills to help us deliver on our mission:
“Improving the quality of life for those we serve.”

QUALIFICATIONS

  • Certificate 3 Individual Support (Highly Desirable)
  • Blue Card
  • Police Check
  • First Aid & CPR
  • Car Insurance
  • Car Registration

PREFERRED SKILLS

  • Excellent Time Management
  • Strong Communication Skills
  • Empathy & Active Listening
  • Customer Service Focus
  • Administrative & Data Entry Accuracy
  • Problem Solving & Initiative
  • Knowlege of Aged Care and or Disability Services (Highly Desirable)
  • Tech Savvy & Systems Knowledge
  • Team Collaboration
  • Understanding of Privacy & Ethical Standards
    Apply now and join Right at Home Central QLD and help us continue “improving the quality of life for those we serve.”
Responsibilities
  • Respond to client enquiries with warmth and professionalism
  • Schedule and coordinate meetings with potential clients
  • Maintain accurate client records and follow ethical standards
  • Work closely with care coordinator, nurses and admin teams
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