Inbound Call Center, Employee Support (No Sales) at Russell Cellular

Republic, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

15.0

Posted On

14 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Effective Phone Communication, Email Communication, Problem Solving, Organizational Skills, Interpersonal Skills, Verbal Communication, Computer Skills, Microsoft Office Proficiency, Team Player, Positive Attitude

Industry

Wireless Services

Description

Starting Pay is $15/hour! Why Russell Cellular? Health, dental, vision, and life insurance as well as paid sick days and company holidays Employer matched 401K after 1 year Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018 Employee Assistance Programs 800+ locations in 43 states employing 2,600+ employees Verizon Sales discounts and incentives Opportunity for growth and advancement through training Flexible scheduling Community involvement opportunities We want you to be a Solution Center Expert! Bring individualism and passion to our positive department. Being an Expert is about creating experiences that make our employees feel valued, building trust through resolution, and bringing your passion! We’ll count on you to deliver the best experience to every employee and customer every time. Why Russell Cellular? Here are some reasons why Russell Cellular is the company for you! We offer: Heath, dental, vision, life insurance and Aflac short term disability Paid Sick Days, Paid Vacation Days, and Paid Company Holidays Employee Assistance Programs 401k with a company match Verizon Sales discounts, sales contests and incentives Opportunity for growth and advancement through training Flexible scheduling Employee referral programs Community involvement opportunities What you will do in your role: Ability to deliver outstanding employee support to over 650+ retail locations Positive Attitude Effective phone and email communication skills Strong problem solving and organizational skills Strong interpersonal, verbal, and communication skills are essential Ability to meet daily and monthly performance Ability to work independently and multi-task Positive attitude and pleasant demeanor Team Player Strong computer skills Proficiency with Microsoft Office including Excel, Outlook, etc. Develop and maintain a strong knowledge of company products and services General office skills Professional appearance Minimum High School /GED required Available to work flexible hours between 8:00A.M. - 10:00 P.M. Monday- Saturday Available to work flexible hours rotating Sundays between 9:00A.M. – 7:00P.M. 40-hour work week guaranteed Come and join us and be a part of the Russell Cellular success! Equal Opportunity Employer Statement Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Responsibilities

Deliver outstanding employee support to over 650+ retail locations while creating positive experiences for employees. Build trust through resolution and ensure the best experience for every employee and customer.