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Inbound Call Center Representative 3PM-8PM (Sioux Falls, SD) at Billion Automotive

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Call Center Experience, Automotive Industry Experience, Organizational Skills, Data Collection, Appointment Scheduling, Problem Solving, Attention to Detail, Self-Motivation, Administrative Assistance, Listening Skills, Influencing Skills, Task Orientation, Database Management

Industry

Motor Vehicle Manufacturing

Description

Job Details Job Location: Sioux Falls - Sioux Falls, SD Position Type: Full Time Salary Range: Undisclosed Job Category: Sales SCHEDULE IS 3PM - 8PM! WHO should apply? We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments. Your typical work week includes: -Monitoring and answering inbound phone calls. -Gather information & rout calls to the correct department. -Update customer changes in the database. -Provide administrative assistance as needed. -Attend training sessions and meetings as required. -Follow all company policies and procedures. WHAT we need from you: -Strong verbal and written communication skills with the ability to influence. -Demonstrate the ability to listen and learn while retaining information quickly. -Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision. -Task orientated, detail driven, and self-motivated. -Ability to think quickly and identify and resolve customer questions or concerns. -Exceptional organizational skills. HOW we will know you are the "ONE": -Incredible Customer Service skills -Computer skills -Call Center Experience -Automotive Industry Experience We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.

Responsibilities

The Inbound Call Center Representative will monitor and answer inbound phone calls, gather information, route calls to the correct department, and provide administrative assistance as needed. They will also update customer changes in the database and attend training sessions and meetings as required.