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Inbound Call Center Representative (Sioux Falls, SD) at Billion Automotive

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Call Center Experience, Organizational Skills, Detail Oriented, Self-Motivated, Problem Solving, Data Collection

Industry

Motor Vehicle Manufacturing

Description

Job Details Job Location: Sioux Falls - Sioux Falls, SD 57106 Position Type: Full Time Travel Percentage: None WHO should apply? We are looking for energetic Customer Service Representatives that enjoy receiving inbound calls, establishing relationships with customers, collecting data, scheduling appointments, and directing calls to the appropriate departments. Your typical work week includes: -Monitoring and answering inbound phone calls. -Gather information & rout calls to the correct department. -Update customer changes in the database. -Provide administrative assistance as needed. -Attend training sessions and meetings as required. -Follow all company policies and procedures. WHAT we need from you: -Strong verbal and written communication skills with the ability to influence. -Demonstrate the ability to listen and learn while retaining information quickly. -Ability to document notes thoroughly while delivering results and meeting goals under minimal supervision. -Task orientated, detail driven, and self-motivated. -Ability to think quickly and identify and resolve customer questions or concerns. -Exceptional organizational skills. HOW we will know you are the "ONE": -Incredible Customer Service skills -Computer skills -Call Center Experience -Automotive Industry Experience BENEFITS TO YOU: We offer rewards in commission, promotions and all our Full-Time employees enjoy full medical, dental and vision insurance. We offer company paid life insurance and buy in options for critical illness, disability, and additional life insurance. We provide paid time off, a 401(K)match and an in-office support structure to help you do your best work.

Responsibilities

The Inbound Call Center Representative will monitor and answer inbound phone calls, gather information, and route calls to the correct department. Additional responsibilities include updating customer information in the database and providing administrative assistance as needed.