Inbound Customer Service Rep - 21/hour at Teksystems Global Services LLC

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

21.0

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention to Detail, Communication, Data Entry, Problem Solving, Multi-tasking, Time Management, Confidentiality

Industry

IT Services and IT Consulting

Description

JOIN GROWING CALL CENTER IN VALLEY!!! ABOUT COMPANY: Been operating for 30 years and largest independent pharmacy benefit solutions company. Inbound Healthcare Customer Service Rep PAY: $21/hour and $31.50 for OT Inbound Healthcare Customer Service Rep REQUIREMENTS: 1+ year of Customer Service in Call Center or Office Setting Inbound Healthcare Customer Service Rep Job Description: Handling inbound calls and some follow up calls Answers calls and questions on prior authorization, general questions and some confidential information Great customer service with high level attention to detail. Entering information accurately Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity. Utilize multiple systems and programs to track information and update communication with customers THIS IS 100% ON-SITE IN TEMPE ARIZONA!!! MUST HAVE AVAILABILITY MONDAY-SUNDAY between 5AM-10PM!!! (8 hour shift!) $21HR!!! HIRING PROCESS: Hire off resume and test scores (NO CLIENT INTERVIEW) Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Nov 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The role involves handling inbound calls and answering questions related to prior authorization and general inquiries. Representatives are expected to provide excellent customer service while accurately entering information and utilizing multiple systems.