Adecco is currently hiring a full-time Inbound Sales Advisor to join our client’s team to provide exceptional front-line customer support for our valued members. In this role, you will handle inbound calls, address inquiries, and resolve concerns with professionalism, empathy, and efficiency. Ideally, you are someone who thrives in a fast-paced environment, has strong communication skills, and is passionate about delivering outstanding service.

PAY RATE: UP TO $45,000/ANNUALLY (BASED ON EXPERIENCE)

• Location: Remote
• Shift: Flexible to work 8am to 8pm Mondays to Saturdays and Sundays every 2nd weekend
• Job type: Permanent | Full-time

QUALIFICATIONS:

• Completion of post-secondary education.
• 2-3 years of proven customer service experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive approach to issue resolution.
• Ability to multitask effectively under pressure.
• Genuine and empathetic communication style.
• Must be available to work varied shifts, including weekends and holidays.
• Must be available to attend all scheduled training sessions (time off is not available during training).
• Mu st be legally eligible to work, and reside in Canada
  Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
  @@j

• Respond to inbound telephone inquiries and concerns from members, ensuring timely and accurate resolutions.
• Navigate multiple systems and tools to resolve member requests effectively.
• Provide exceptional customer service while adhering to established quality standards and KPIs (Key Performance Indicators).
• Demonstrate empathy and professionalism in all member interactions.
• Manage multiple tasks in a fast-paced environment while maintaining attention to detail.