• Powerful £1b Turnover business
• £30,000-£35,000 Salary
• 10% bonus
• Clear 12m route into Team Lead or Field Sales w/ £8k car allowance
• 6-8 Weeks Training Program
• Commutable to Huddersfield - Brackenhall area (Brighouse, Dewsbury, Halifax, Wakefield)
  This is a leading force in high-performance, speciality lubrication solutions, trusted by industries worldwide to keep their operations running at peak efficiency. Known for engineering excellence, innovation, and unwavering commitment to quality, the company partners with manufacturers and operators across sectors such as food production, mining, automotive, energy, and beyond.
  Every product is the result of deep technical expertise, rigorous research, and a focus on sustainability; helping customers extend equipment life, reduce downtime, improve performance, and operate more responsibly.
  With a strong global network and a dedicated local presence, the business delivers not only premium products, but also tailored solutions and expert support that solve complex operational challenges.

Responsibilities

• Respond to customer enquiries via phone, email, and CRM systems, providing technical advice and product recommendations.
• Prepare and follow up on quotations, as per our quotation and triage process, ensuring accuracy and timely delivery.
• Liaise with production, and logistics teams to confirm product specifications, lead times, and availability.
• Support the external sales team with technical documentation, pricing strategies, and customer insights.
• Follow up quotations to customers, in agreement on the approach with the respective sales person, as per our defined quote follow up process.
• Maintain and update customer records, sales forecasts, and pipeline reports.
• Identify opportunities for upselling and cross-selling, and increasing customers spend, based on customer needs.
• Supporting distributor growth and requirements.
• Work with the Internal Sales Team to ensure workloads are maintained. You will be allocated a territory to work within, however, during busy periods you will be expected to support your colleagues in other territories should they need support.
• Assist in resolving customer issues and complaints in a professional and timely manner.
• Stay up to date with product developments, industry trends, and competitor activity.

Requirements

• Degree in Engineering - Mechanical, Electrical, Chemical or related field.
• A minimum 4-5 years experience in technical sales, customer support or aftercare.
• Understanding of engineering principles and the ability to interpret technical specifications
• Strong communication skills and a desire to grow within a business long-term

This incredible business is looking to invest in a great persons career. If you fit the requirements submit your CV or reach out to Marston Robinson directly: m.robinson@mercuryhampton.co

• Respond to customer enquiries via phone, email, and CRM systems, providing technical advice and product recommendations.
• Prepare and follow up on quotations, as per our quotation and triage process, ensuring accuracy and timely delivery.
• Liaise with production, and logistics teams to confirm product specifications, lead times, and availability.
• Support the external sales team with technical documentation, pricing strategies, and customer insights.
• Follow up quotations to customers, in agreement on the approach with the respective sales person, as per our defined quote follow up process.
• Maintain and update customer records, sales forecasts, and pipeline reports.
• Identify opportunities for upselling and cross-selling, and increasing customers spend, based on customer needs.
• Supporting distributor growth and requirements.
• Work with the Internal Sales Team to ensure workloads are maintained. You will be allocated a territory to work within, however, during busy periods you will be expected to support your colleagues in other territories should they need support.
• Assist in resolving customer issues and complaints in a professional and timely manner.
• Stay up to date with product developments, industry trends, and competitor activity