Inbound Sales Representative – Join the Epic 4X4 Adventures Team in Moab, UT
Location: Moab, Utah (On-site, Full-Time)
Industry: Adventure Tourism / Powersports / Guest Services
Compensation: Competitive hourly wage + commission
Schedule: Monday through Friday 8:00AM to 5:00PM. May include holidays during peak season.
About Us
At Epic 4X4 Adventures, we deliver unforgettable off-road experiences on Moab’s Iconic trails. We pride ourselves on uncompromising service, the safest and most exciting tours in town, and a team that genuinely cares about creating magic for every guest. Our brand reflects energy, professionalism, and heart—and we’re looking for someone who shares those values.
About the Role
We’re seeking a highly motivated Inbound Sales Representative who thrives on connecting with people, is confident in closing the sale, and loves the idea of helping guests plan their dream adventure.
This is not cold calling. You’ll be responding to warm leads—people who are excited about Moab and just need a helpful, informed, and enthusiastic voice to guide them to the perfect experience.

What You’ll Do

• Answer inbound calls, emails, and messages on all of our sales channels from guests looking to book tours or rentals.
• Confidently guide customers to the best option based on their needs, preferences, and group size.
• Close the sale and secure the booking using our online reservation system.
• Provide accurate information on tours, pricing, safety protocols, and logistics.
• Follow up on inquiries and incomplete bookings with a personalized, professional touch.
• Work closely with the team to ensure accurate manifest updates and seamless communication with guides and guests.
• Maintain detailed call notes and customer information in our CRM system.

This is an on-site position based in a quiet office at our shop, where the ability to work independently with focus and professionalism is essential.

What We’re Looking For

• Proven experience in phone-based sales, customer service, or hospitality.
• A persuasive communicator who can build rapport quickly and confidently ask for the sale.
• Comfortable with fast-paced environments and managing multiple conversations at once.
• Strong computer and phone system proficiency. We use technology to streamline for effeciency. An aptitude for new applications and technology is a big plus.
• An upbeat, professional, and articulate voice—someone who sounds like a confident concierge, not a call center.
• Availability Monday through Friday 8:00AM to 5:00PM which may include holidays during the spring–fall season.
• Bonus: Knowledge of the Moab area or powersports/off-roading is a big plus!

Why Join Epic?

• Work for one of Moab’s most respected adventure companies, with an unbeatable reputation.
• Enjoy a supportive team, professional environment, and the thrill of connecting people with incredible experiences.
• Be part of a company that values integrity, guest satisfaction, and doing things the right way.
• Access to discounted tours and occasional ride-alongs to stay connected to what we offer.

Ready to Apply?
If you’re a high performer who loves the idea of helping people turn their vacation dreams into reality—and you can deliver with confidence, grace, and enthusiasm—we’d love to hear from you.
Apply now with your resume and a short note telling us why you’d be a great fit for Epic 4X4 Adventures.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus

Experience:

• Sales: 1 year (Required)

Ability to Commute:

• Moab, UT 84532 (Required)

Work Location: In perso

• Answer inbound calls, emails, and messages on all of our sales channels from guests looking to book tours or rentals.
• Confidently guide customers to the best option based on their needs, preferences, and group size.
• Close the sale and secure the booking using our online reservation system.
• Provide accurate information on tours, pricing, safety protocols, and logistics.
• Follow up on inquiries and incomplete bookings with a personalized, professional touch.
• Work closely with the team to ensure accurate manifest updates and seamless communication with guides and guests.
• Maintain detailed call notes and customer information in our CRM system