Incident Management Analyst III at dLocal
Provincia di Cuneo, Piemonte, Italy -
Full Time


Start Date

Immediate

Expiry Date

18 May, 25

Salary

0.0

Posted On

13 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Global Teams, Management Skills, Interpersonal Skills, Root Cause

Industry

Information Technology/IT

Description

WHY SHOULD YOU JOIN DLOCAL?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

WHAT SKILLS DO I NEED?

  • 5+ years’ experience in an incident management analyst role which includes root cause & postmortem expertise including incident commander experience.
  • Ability to focus on solving critical incidents and drive expedient resolutions.
  • Excellent interpersonal skills and the ability to collaborate with global teams.
  • Excellent troubleshooting, problem solving, analytical and time management skills.
  • Ability to learn and understand new technologies in a short period of time.
  • Experience in Databases / Infrastructure / Micro Services / SQL
  • Background in a financial payments industry or similar.
  • Fluent English Speaker
Responsibilities

Please refer the Job description for details

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