Incident Management Coordinator at Our House, Inc.

New Providence, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident Management, Investigation, Reporting, Process Improvement, Data Analysis, Communication, Documentation, Team Coordination, Corrective Action Planning, Witness Statement Collection, Credibility Assessment, Time Management, Training Remediation, Human Services, I/DD Experience, Licensing Coordination

Industry

Individual and Family Services

Description

Description Job Purpose: The Incident Management Coordinator serves as the UIR Coordinator submits; investigates, reports and monitors incidents, recommends process improvements, staff disciplinary actions and training remediation. This is not a law enforcement position; the purpose of this role is for internal investigations within the Human Services / DDD field. Essential Functions: Serves as UIR Coordinator, including but not limited to, complete initial reports, conduct investigations, complete and review incident investigation/follow-up reports. Coordinates with programs to ensure that all requirements pertaining to incident management are accurate and obtained. This position acts as a liaison with licensing/funding sources regarding incidents and investigatory process. Completes investigations within designated time frames, including follow-up or additional interviews as required. Maintains the integrity and fidelity of the investigatory process. Prepares investigatory questions based on available information. Identifies, reviews, and secures witness statements, documentary, and physical evidence. Analyzes and evaluates information and evidence to establish facts and assess credibility. Utilizes the required Incident Reporting and Management System (NJIRMS) to monitor incident reports and investigations. Documents findings and outlines the facts and analysis, including documenting within the internal tracking system. Schedules and participates in meetings with the Administrative Review Team to facilitate a thorough review and discussion of investigation findings and conclusions. Develops and distributes corrective action plans for all reportable and internal incidents. Coordinates with appropriate teams to facilitate the implementation of corrective action plans and documents in the designated folders. Analyzes investigation trends and makes recommendations to Leadership Team on best practices. Monitor and save iRecord plan updates and authorizations to agency EHR. Note: This is not an exhaustive list of responsibilities, qualifications, or benefits. The company reserves the right to modify the job description at any time based on business needs. Requirements Experience: I/DD: 2 years (Required) Residential Program or Day Program: 2 years (Required) Unusual incident Reporting: 1 year (Preferred) Investigation: 1 year (Preferred) License/Certification: New Jersey Driver's License (Required)

Responsibilities

The Incident Management Coordinator serves as the UIR Coordinator, submitting, investigating, reporting, and monitoring incidents. This role includes coordinating with programs, maintaining the integrity of investigations, and developing corrective action plans.