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Incident Manager at Ericsson

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Telecom, Incident Management, ITIL, Mobile Communications, Dispatch, Problem Solving, Stress Management

Industry

Telecommunications

Description

Have more than 2 years trouble shooting experience in a Telecom domain. Have engineering degree or equivalent. Having experience in end to end Incident handling process and making sure availability is always green. Remain open minded when approaching problems, considering all inputs and available alternatives before making decisions. Have ability to remain calm and focused under extremely stressful situations. This role will be responsible for handling the customer focused Incidents and will have direct governance with MBNL/EE/3UK to solve these issues. Technical Skill for Mobile Communications along with Dispatch and Incident management full knowledge, along with ITIL expertise The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Bangalore Req ID: 779352

Responsibilities

The Incident Manager will be responsible for handling customer-focused incidents and ensuring availability is always green. They will work directly with MBNL/EE/3UK to resolve these issues.