Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

• Role description
• Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Business
• Objects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
• Work experience in Cloud Operations for running applications systems on a large scale.
• Experience in ITIL and IT Service Management processes such as Incident Management, Event
• Management / Monitoring, Change Request
• Management Experience in writing technical concepts, such as Knowable Base Articles, Wiki pages,
• Root Cause Analysis and BLOG entries, etc.
• Experience in the automation of monitoring or operational workflows.
• Contribute ideas to help towards the vision and execution of teams in ECS Last line of Defense and
• act as an expert to Service Areas for advanced troubleshooting.
• Take the lead in implementing activities, like e.g., architecture decisions, Process mining exercises,
• Continuous improvements which contribute to the stability and performance of the teams, also build
• scalable processes.
• Establish a close relationship with the Domain Leads in Application area, Service engineering and
• Service Area Operation to influence supportability/operability of the products.
• Contributing to initiatives to reduce application related outages.
• Collaborate with Product Development and support for roadmap, feature, and bug fixes.
• Good understanding of the SAP Basis systems both on Operation system level as well as inside the
• SAP system, preferably holding SAP certification in NW administration or S/4HANA System
• administration
• Knowledge on Hyperscale’s (e.g., AWS, Azure, GCP) and Automations & Provisioning in cloud
• environment
• Analytical, detail-oriented personality and a technology enthusiast
• Ability to troubleshoot complex issues and work on time critical assignments.
• Positive, proactive, and customer-focused attitude
• Exceptional communication and collaboration skills

Experience: 10 plus years of Basis admin experience with DB
E level – E3/E4 ,Proficient spoken and verbal English communication

WHAT NEXT?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.au@axiomtechnologies.com

• Role description
• Solid hands-on experience with SAP technologies like SAP NetWeaver, Web Dispatcher, Business
• Objects solutions, Convergent Charging, Convergent Mediation, OpenText etc.
• Work experience in Cloud Operations for running applications systems on a large scale.
• Experience in ITIL and IT Service Management processes such as Incident Management, Event
• Management / Monitoring, Change Request
• Management Experience in writing technical concepts, such as Knowable Base Articles, Wiki pages,
• Root Cause Analysis and BLOG entries, etc.
• Experience in the automation of monitoring or operational workflows.
• Contribute ideas to help towards the vision and execution of teams in ECS Last line of Defense and
• act as an expert to Service Areas for advanced troubleshooting.
• Take the lead in implementing activities, like e.g., architecture decisions, Process mining exercises,
• Continuous improvements which contribute to the stability and performance of the teams, also build
• scalable processes.
• Establish a close relationship with the Domain Leads in Application area, Service engineering and
• Service Area Operation to influence supportability/operability of the products.
• Contributing to initiatives to reduce application related outages.
• Collaborate with Product Development and support for roadmap, feature, and bug fixes.
• Good understanding of the SAP Basis systems both on Operation system level as well as inside the
• SAP system, preferably holding SAP certification in NW administration or S/4HANA System
• administration
• Knowledge on Hyperscale’s (e.g., AWS, Azure, GCP) and Automations & Provisioning in cloud
• environment
• Analytical, detail-oriented personality and a technology enthusiast
• Ability to troubleshoot complex issues and work on time critical assignments.
• Positive, proactive, and customer-focused attitude
• Exceptional communication and collaboration skill